Savance Health Waiting Room Display is a HIPAA-compliant solution that keeps patients and family members fully informed of waiting times and updates, straight from the hospital or clinic waiting room. Savance Health allows you to improve quality of care and patient satisfaction through increased visibility and communication, while at the same time protecting patient confidentiality.
Lack of visibility in healthcare waiting rooms often result in patient and family member anxiety and frustration; however, when patient privacy is at stake, there is a fine line between giving too much information and too little.
Savance Health Waiting Room Display was designed to follow a trusted method of HIPAA protection for patient confidentiality. It does so by hiding identifying patient information, using a random number, word, or an image icon to represent the patient. This way, patients and family members can be kept fully informed —in real-time— at all times throughout the visit.
By following a process to update staff, patients, and family members, your healthcare facility will see a boost in performance from better visibility, service, and organization. Thanks to constant and automatic communication and information, you will also notice significantly improved patient satisfaction scores. As an added bonus, you can virtually eliminate patients or family members constantly requesting updates, freeing staff up to focus on patient care.